Shipping policy

Shipping Policy – Zovelle

Here you will find all the information about our shipping process. At Zovelle, we aim to deliver your order as quickly and smoothly as possible.

Shipping Costs
We offer free shipping on all orders, with no minimum purchase required.

Processing Time
Orders are processed within 1–3 business days. Orders placed after 11:00 PM (CET/CEST) will be processed on the next business day.

Delivery Time
Once your order has been processed and shipped, delivery usually takes 1-3 business days for processing, and 2-3 business days shipping.

Total Shipping Time
3 - 6 business days shipping

Tracking Information
As soon as your order has been shipped, you will receive a confirmation email containing your tracking number. You can track your shipment via the website of the relevant carrier, such as USPS, UPS, FedEx, DHL, Evri, or Royal Mail.

Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, such as carrier congestion, customs procedures, weather conditions, or unforeseen logistical issues. We appreciate your understanding in such situations.

Contact Information
This online store is operated by:
Kasmu
Company address: Keurenplein 41, 1069CD Amsterdam Netherlands
Kvk: 86116142

Email: hello@zovelle.co
Phone number: +31617051111
Customer Service: Our Customer Service is available Monday to Friday, from 9:00 AM to 5:00 PM (CET/CEST). Our team aims to respond to all inquiries within 24 hours on business days.